REQUEST FOR PROPOSAL - IT Services

SUBMISSION DEADLINE: June 20th, 4:00 PM

You may submit questions electronically no later than June 15th, 4:00 PM to:

RFP Contact Name: Crystal Buchanan

Email Address: proposals@wpworkforce.org

Wayne Pike Workforce Alliance (WPWA) invites and welcomes proposals from qualified IT service providers to support, maintain, and enhance our IT infrastructure and services for Fiscal Year 2025–2026, beginning 7/1/2025 and ending 6/30/2026. Please take the time to carefully read and become familiar with the proposal requirements. All proposals submitted for consideration must be received by the time specified above under the "SUBMISSION DEADLINE."

RFP REQUIREMENTS and OBJECTIVES

  • The selected vendor will provide comprehensive IT services, which may include:

  • Helpdesk support (remote and on-site)

  • Network and server maintenance

  • Cybersecurity management and compliance

  • Cloud services and storage solutions

  • Hardware and software procurement assistance

  • IT strategy consulting aligned with our mission

  • The scope of services may include but is not limited to:

  • User Support Services: Timely response to user-reported issues, ticket management, and reporting.

  • Network Administration: Maintenance of LAN/WAN, firewall configuration, VPNs, and Wi-Fi.

  • Security & Compliance: Antivirus, patch management, vulnerability scans, staff security training.

  • IT Planning & Strategy: Technology assessments, roadmap development, budget recommendations.

  • Server & Systems Management: Support for cloud and on-premises environments (e.g., Microsoft 365, backup systems).

PROPOSAL SELECTION CRITERIA

Proposals will be evaluated based on:

  • Relevant experience, especially with non-profits

  • Quality and comprehensiveness of the proposal

  • Cost-effectiveness

  • Qualifications and certifications

  • Client references, past performance

PROPOSAL BIDDING REQUIREMENTS DEADLINE TO SUBMIT PROPOSAL

Wayne Pike Workforce Alliance must receive all proposals no later than 4:00 PM on June 20th for consideration in the

project proposal selection process.

Submit your proposal electronically in PDF format to: proposals@wpworkforce.org.

TERMS AND CONDITIONS

  • Wayne Pike Workforce Alliance reserves the right to reject any or all proposals.

  • Proposals must be valid for 90 days from submission.

  • The selected vendor will enter into a formal agreement with Wayne Pike Workforce Alliance